Twin Cities Endpoint Management User Group

I am trying to create a report that will show me who submitted the incident.  We are using this system to do ticketing for 2 different Service Desk Teams and want a way to track which team is creating which tickets for end users.

I have tried using originator, created by and neither work for this scenario.

Thanks...

Hey Troy!  I've moved this to the ServiceDesk forum for you.  And you even get a free bump!

Under Incident Management, there is an option to Add Custom Incident Data.  Click that, and then hit the Add button and choose submitted_by.  That will give you the email address of the submitter.

I'm looking for tickets submitted by the user who is logged in.