I was told by Support that ITMS 7.5 might not be out until end Dec/early Jan but that ServiceDesk 7.5 would be this month and could be run alongside an 7.1 SP2 MP1 platform as the NS only provides licensing info and the CMDB changes that ServiceDesk hooks into aren't that great.

And they wouldn't put a beta out on the same Product Listing as production releases, the ITMS 7.5 beta had a seperate PL.

I don't suppose you have a handy link for service desk 7.5 docs?

I guess I should also ask if this means workflow 7.5 is out too or are we going to have to wait till next month for that?

I've been able to upgrade the licenses but the downloads don't seem to be working, at least for me. I also would expect dome docs at somepoint in the next day or so?

ServiceDesk 7.5 Documentation is now available.

ServiceDesk 7.5 Documentation

https://www-secure.symantec.com/connect/forums/servicedesk-75-documentation

Kindest regards,

CNWilliams

Thank you for the link and the documants so far are much better writen than the last set.