Service Desk Categories
kemaris
November 5th, 2009
Anyone found a way to order or alphabetize Service Desk categories in the Hierarchy Data Service?
Adding new categories doesn't seem to place them in any predictable pattern ... regardless of how they are input.
Hierarchy Item ID
The categories are displayed in order of the HierarchyItemID - a randomized guid - not alphanumeric or the order of entry. Stay tuned ....
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