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Service Desk Deserialize error when making a Change Request

Created: 13 Dec 2011 | 1 comment
QuietLeni's picture
QuietLeni
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Dear All,

I am getting the following errors in the Service Desk Log Viewer when I am trying to make any Change Request. To someone else, this might be as easy to read as a poem, but to my .NET-trained eyes, it looks gibberishy.

Kindest regards,

QuietLeni

Application Name : SD.ChangeManagement
Process ID : 3792
Date :13/12/2011 15:45:06
Log Level :Error
Log Category :LogicBase.Data.Definition
Machine Name : DEVSMP71
Message :
System.Exception: XML data structure was edited by hand and is corrupt.  An object reference exists but object was removed
   at LogicBase.Framework.ObjectStorageContainer.GetObjectData(String id)
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Core.Data.DataDefinition.ReadFromStream(ObjectReadStream info)

Application Name : SD.ChangeManagement
Process ID : 3792
Date :13/12/2011 15:45:06
Log Level :Error
Log Category :LogicBase.Data.Definition
Machine Name : DEVSMP71
Message :
System.Exception: XML data structure was edited by hand and is corrupt.  An object reference exists but object was removed
   at LogicBase.Framework.ObjectStorageContainer.GetObjectData(String id)
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Core.Data.DataDefinition.ReadFromStream(ObjectReadStream info)

Application Name : SD.ProblemManagement
Process ID : 3792
Date :13/12/2011 15:45:06
Log Level :Error
Log Category :SD.Components.ServiceCalls.SubmitChangeTicket
Machine Name : DEVSMP71
Message :
Exception at Run method with message :System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Could not read in object  ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.Data.DataDefinition[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ValueDeserializationError: could not deserialize attribute : dataType(System.Type)  ---> System.Exception: could not find type SD.DataTypesCore.Data.Common.AssignChangeToReleaseMessage
   at LogicBase.Framework.TypeTypeConverter.ConvertFromString(String value, Type t)
   at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
   at LogicBase.Core.Data.DataDefinition.ReadFromStream(ObjectReadStream info)
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
   at LogicBase.Core.Data.DataDefinitionCollection.ReadFromStream(ObjectReadStream info)
   at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
   at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info)
   at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
   at LogicBase.Core.Data.DataTypes.VariableOrValueDataType.ReadFromStream(ObjectReadStream info)
   at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Components.Ensemble.Schedule.AddScheduleEntry.ReadFromStream(ObjectReadStream stream) in c:\build\projects\WF71MR2\components\LogicBase.Components.Ensemble\Blogman\AddScheduleEntry.cs:line 305
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
   at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info)
   at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Components.Default.Process.EmbeddedModelComponent.ReadFromStream(ObjectReadStream info) in c:\build\projects\WF71MR2\components\LogicBase.Components.Default\Process\EmbeddedProcessComponent.cs:line 40
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
   at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info)
   at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Components.Default.Process.EmbeddedModelComponent.ReadFromStream(ObjectReadStream info) in c:\build\projects\WF71MR2\components\LogicBase.Components.Default\Process\EmbeddedProcessComponent.cs:line 40
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter)
   at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type)
   at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
   at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info)
   at LogicBase.Framework.ObjectStorage.Deserialize(ObjectStorageContainer storageContainer)
   at LogicBase.Framework.ObjectStorage.Deserialize(FileInfo fromFile)
   --- End of inner exception stack trace ---
   at LogicBase.Framework.ObjectStorage.Deserialize(FileInfo fromFile)
   at LogicBase.Core.AbstractOrchestrationProject.GetComponentModelPrivate(Model model, Type componentModelType)
   at LogicBase.Core.AbstractOrchestrationProject.GetComponentModel(Model model)
   at LogicBase.Core.AbstractOrchestrationProject.GetComponentModel(String name)
   at LogicBase.Core.Models.Workflow.WorkflowExecutionEngine.StartInternalWithProcessIDReturn(IData data, String modelName, IData globalData, String testRunId, TestingScenario testingScenario)
   at LogicBase.Core.Models.Workflow.WorkflowExecutionEngine.StartAndReturnAllIDs(IData data, String modelName)
   at Default.ChangeManagement.SubmitChangeTicketAndReturnPID(ChangeRequest NewChangeRequest, FileDataType[] AttachedFiles)
   --- End of inner exception stack trace ---

 

Application Name : SD.ProblemManagement
Process ID : 3792
Date :13/12/2011 15:45:06
Log Level :Error
Log Category :LogicBase.Components.Default.Logging.CreateLogEntryComponent
Machine Name : DEVSMP71
Message :
There is an exception in the Service Desk!  Process containing the error: Problem Management Model containing error: Process Proposal Component with error: Submit Change Request  Error Message Produced by Exception: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Could not read in object ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.Data.DataDefinition[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ValueDeserializationError: could not deserialize attribute : dataType(System.Type) ---> System.Exception: could not find type SD.DataTypesCore.Data.Common.AssignChangeToReleaseMessage at LogicBase.Framework.TypeTypeConverter.ConvertFromString(String value, Type t) at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Data.DataDefinition.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Data.DataDefinitionCollection.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Data.DataTypes.VariableOrValueDataType.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Components.Ensemble.Schedule.AddScheduleEntry.ReadFromStream(ObjectReadStream stream) in c:\build\projects\WF71MR2\components\LogicBase.Components.Ensemble\Blogman\AddScheduleEntry.cs:line 305 at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Components.Default.Process.EmbeddedModelComponent.ReadFromStream(ObjectReadStream info) in c:\build\projects\WF71MR2\components\LogicBase.Components.Default\Process\EmbeddedProcessComponent.cs:line 40 at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Components.Default.Process.EmbeddedModelComponent.ReadFromStream(ObjectReadStream info) in c:\build\projects\WF71MR2\components\LogicBase.Components.Default\Process\EmbeddedProcessComponent.cs:line 40 at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectStorage.Deserialize(ObjectStorageContainer storageContainer) at LogicBase.Framework.ObjectStorage.Deserialize(FileInfo fromFile) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectStorage.Deserialize(FileInfo fromFile) at LogicBase.Core.AbstractOrchestrationProject.GetComponentModelPrivate(Model model, Type componentModelType) at LogicBase.Core.AbstractOrchestrationProject.GetComponentModel(Model model) at LogicBase.Core.AbstractOrchestrationProject.GetComponentModel(String name) at LogicBase.Core.Models.Workflow.WorkflowExecutionEngine.StartInternalWithProcessIDReturn(IData data, String modelName, IData globalData, String testRunId, TestingScenario testingScenario) at LogicBase.Core.Models.Workflow.WorkflowExecutionEngine.StartAndReturnAllIDs(IData data, String modelName) at Default.ChangeManagement.SubmitChangeTicketAndReturnPID(ChangeRequest NewChangeRequest, FileDataType[] AttachedFiles) --- End of inner exception stack trace ---  Exception Stack Trace: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Could not read in object ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.Data.DataDefinition[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ValueDeserializationError: could not deserialize attribute : dataType(System.Type) ---> System.Exception: could not find type SD.DataTypesCore.Data.Common.AssignChangeToReleaseMessage at LogicBase.Framework.TypeTypeConverter.ConvertFromString(String value, Type t) at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Data.DataDefinition.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Data.DataDefinitionCollection.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Data.DataTypes.VariableOrValueDataType.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Components.Ensemble.Schedule.AddScheduleEntry.ReadFromStream(ObjectReadStream stream) in c:\build\projects\WF71MR2\components\LogicBase.Components.Ensemble\Blogman\AddScheduleEntry.cs:line 305 at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Components.Default.Process.EmbeddedModelComponent.ReadFromStream(ObjectReadStream info) in c:\build\projects\WF71MR2\components\LogicBase.Components.Default\Process\EmbeddedProcessComponent.cs:line 40 at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Components.Default.Process.EmbeddedModelComponent.ReadFromStream(ObjectReadStream info) in c:\build\projects\WF71MR2\components\LogicBase.Components.Default\Process\EmbeddedProcessComponent.cs:line 40 at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) --- End of inner exception stack trace --- at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler) at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadConverter(ObjectStorageValue objValue, Type type, ObjectStorageTypeConverter converter) at LogicBase.Framework.ObjectReadStream.ReadValue(ObjectStorageValue objValue, Type type) at LogicBase.Framework.ObjectReadStream.GetValue(String name, Type type) at LogicBase.Framework.ObjectReadStream.GetValue[T](String name) at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info) at LogicBase.Framework.ObjectStorage.Deserialize(ObjectStorageContainer storageContainer) at LogicBase.Framework.ObjectStorage.Deserialize(FileInfo fromFile) --- End of inner exception stack trace --- at LogicBase.Framework.ObjectStorage.Deserialize(FileInfo fromFile) at LogicBase.Core.AbstractOrchestrationProject.GetComponentModelPrivate(Model model, Type componentModelType) at LogicBase.Core.AbstractOrchestrationProject.GetComponentModel(Model model) at LogicBase.Core.AbstractOrchestrationProject.GetComponentModel(String name) at LogicBase.Core.Models.Workflow.WorkflowExecutionEngine.StartInternalWithProcessIDReturn(IData data, String modelName, IData globalData, String testRunId, TestingScenario testingScenario) at LogicBase.Core.Models.Workflow.WorkflowExecutionEngine.StartAndReturnAllIDs(IData data, String modelName) at Default.ChangeManagement.SubmitChangeTicketAndReturnPID(ChangeRequest NewChangeRequest, FileDataType[] AttachedFiles) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SD.Components.ServiceDeskChangeManagement.ChangeManagement.SubmitChangeTicketAndReturnPID(ChangeRequest NewChangeRequest, FileDataType[] AttachedFiles) at SD.Components.ServiceCalls.SubmitChangeTicket.Run(IData data) at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)

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Randall Newnham's picture
14
Dec
2011
1 Vote +1
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Randall Newnham
Symantec Employee
Accredited

Possible soultion

QuietLeni,

Is this version ServiceDesk 7.1 ? Additionally, was it upgraded from a prior build? I believe that this is probably going to be the solution:

Problems Updating Change and Problem Management to Servicedesk 7.1 SP1
http://www.symantec.com/docs/TECH163978  

Please mark this post as the solution if that woks!

Thank you,

Randall Newnham

Technical Support

Symantec.com

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