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Servicedesk 7.1 installation question

  • 1.  Servicedesk 7.1 installation question

    Posted Mar 21, 2011 01:28 PM

    Is it possible to upgrade just Servicedesk to verison 7.1 without upgrading to the complete 7.1 suite? Reading the ITMS Implementation guide made it seem like it was not possible.

     

    ServiceDesk requires a completed installation and implementation of a Symantec

    Management Platform 7.1 product. Such products include Client Management

    Suite and Server Management Suite. 

     

    Is this correct?

     

    Thanks

     

    Larry



  • 2.  RE: Servicedesk 7.1 installation question

    Posted Mar 21, 2011 01:42 PM

    Yes, ServiceDesk 7.1 requires SMP 7.1.