ServiceDesk 7.5 January 24 Webcast - Now Available On Demand
This webinar will provide an overview of the configuration features, functionality and capabilities in the new ServiceDesk 7.5 release.
Topics / Agenda:
- Incident Classification
- Service Queues and Routing Rules
- SLA Management
- Automated Notifications
- Best Practices
Download the Webcast here: http://bit.ly/11UyRAY
Duration: 47 minutes
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