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ServiceDesk 7.5 January 24 Webcast - Now Available On Demand

Created: 09 Jan 2013 • Updated: 24 Jul 2014

This webinar will provide an overview of the configuration features, functionality and capabilities in the new ServiceDesk 7.5 release.

Topics / Agenda:

  • Incident Classification
  • Service Queues and Routing Rules
  • SLA Management
  • Automated Notifications
  • Rulesets
  • Best Practices

Download the Webcast here:

Duration: 47 minutes

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