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ServiceDesk 7.5 - Remove All Users Permission to Request Access to Network Share and Reset Password

Created: 30 Aug 2013 | 2 comments

Can the Request Access to Network Share and Reset Password selections be removed from the Process Manager Submit Request page for All Users?  I was able to remove report problem and request change selections via Admin > Users > Accounts > List Groups but did not see anything listed for these actions.   

Operating Systems:

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reecardo's picture

If you got to Admin - Service Catalog Settings, you should be able to delete the options completely.

etk1131's picture

I generally take away the permissions from everyone but Administrators, just in case I want to implement them at a later date.  Like Reecardo said, go to Admin/Service Catalog Settings to modify permissions on those options.