ServiceDesk

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  • 1.  ServiceDesk 7.5 SP1 Support for Server 2012r2

    Posted Jan 05, 2015 03:41 PM

    I need clarification on OS Support for Server 2012r2for Service Desk.  According to the (ITMS_Platform_Support_Matrix_06_Nov_2014) PDF and the (ServiceDesk_7_5_SP1_ImplementationGuide) pdf.

     

    Based on reviewing the requirements, I have concluded the following, that Service Desk Application does not support Server2012r2 as shown in the screenshot from the product documentation. 

    Please clarify my conclusion.

     

     

    SMP supports 2012r2

    Workflow Server supports 2012r2

     

    Servicedesk application does not suport 2012r2

     

     

     

    SD.PNG



  • 2.  RE: ServiceDesk 7.5 SP1 Support for Server 2012r2
    Best Answer

    Broadcom Employee
    Posted Jan 05, 2015 03:45 PM

    Your understanding is correct. ServiceDesk 7.5 Service Pack 1 is not supported on Windows Server 2012 r2. 

     

    It is expected that the next version of ServiceDesk will rectify this issue.



  • 3.  RE: ServiceDesk 7.5 SP1 Support for Server 2012r2

    Posted Jan 05, 2015 03:52 PM

    Thank you for the clarification and sanity check. 

    Do you have any estimated ETA on when a new version will be release?