ServiceDesk App for iOS/Android
Thanks everyone which has helped us testing and sending comments on improvements. The solution is now released and is available for both on iOS and Android. If you would like to try just fill in the form on https://mobileservicedesk.zitac.net/#apply
For those interested in a tech edition with the possibility to work with incidents we have started developing a prototype. Are you interested in being part of the beta, please fill in the form on https://mobileservicedesk.zitac.net/#contact and we will get back when we have come further on and it’s available to test.
The company I work for started implementing Symantec Servicedesk the same day it was released in September 2009. We had been testing the betas for a long time and was impressed by the possibilities we now could offer our customers with Symantec ServieDesk and Workflow.
Although we really like the product and have done a lot of implementations and customization projects there is one thing we still lack to deliver that’s asked for in many implementations, an app for mobile devices !
This year we decided to solve that and create a solution that could be used by anyone to easily submit incidents to Symantec Servicedesk. Soon a release candidate will be ready and we would really appreciate administrators of Symantec Servicedesk that can help us test and also influence on product features.
For those interested you can read more on http://mobileservicedesk.zitac.net and contacts us to participate.