Endpoint Protection Small Business Edition

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  • 1.  Services failed to start due to logon failure

    Posted Oct 08, 2014 11:05 AM

    Few of the services are failing to start

     

    The Symantec Endpoint Protection Manager service failed to start due to the following error: 
    The service did not start due to a logon failure.

     

    Account. NT SERVICE\semsrv 

     

    Not sure what happened how do I repair this?



  • 2.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 11:08 AM

    What's the exact version here?



  • 3.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 11:17 AM

    12.1.4013 I think



  • 4.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 11:29 AM

    did you repair SEPM from add/remove programs, give that a try first



  • 5.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 11:43 AM

    Yea, says the default database is not started so it can't repair.



  • 6.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 12:34 PM

    The Symantec Embedded Database service failed to start due to the following error: 
    The service did not start due to a logon failure. The sem5.log is over a terabyte in size so I am havig trouble opening it



  • 7.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 12:37 PM

    Are you out of space?? That file shouldn't be that big.



  • 8.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 12:45 PM

    No. 148 gigs free 



  • 9.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 02:49 PM

    I went into the services.msc erased whatever password was in there and just did a blank one. MySQL browser and agent were disabled I have no idea why restarted and this allowed the embed database to start up just fine. The webserver wont start though so I'm on the line with support to figure out the rest



  • 10.  RE: Services failed to start due to logon failure

    Posted Oct 08, 2014 05:06 PM

    Getting the embedded database started allowed me to run a repair. But to get the passwords retrieved or even reset symantec could not help me with