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Setup Is preparing your system for first time use - Deploy Anywhere

Created: 12 Nov 2012 | 8 comments

We're testing using the backup regiment feature of the ghost solution suite to achieve high availability for some of our mission critical workstiations in our business.  Presumably when a system fails we'll be dploying an image onto somewhat unlike hardware (i.e. a Dell Optiplex 990 or 960 fails, we would replace it with a optiplex 9010 or some other variation of the optiplex series.).  The though it we would set boot off of a ghost boot CD and pull down the backed up image onto the blank HDD and use DA to handle any missing drivers, etc.  In my test environment I've used the backup regime to image an optiplex 990 running Windows 7 x64.  I'm trying to pull that image down onto a blank 960.  The image is successful, and DA is successful, but after I reboot the computer gets stuck on "Setup is preparing your system for first time use".  I'm not sure if there are any log files or anthing I could get from the Ghost console.  Any guidance would be appreciated.

Thank you.

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andykn101's picture

The most useful logs will be the sysprep ones in C:\windows\panther and c:\windows\system32\sysprep

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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prapisarda's picture

I assume you mean on the ghost console.  There are no recent log files in either of those directories.  In fact the most recent "date modified" of any file or folder in those directories is april.  My machine is stuck on the setup screen right now, and has been for a couple of hours this morning.  Any other ideas?

EdT's picture

No, he means on the imaged workstation.

My guess is that the mass storage drivers on the 960 are not correctly loaded.

Try booting the workstation from WinPE and check the logs from there.

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prapisarda's picture

I've attached the all files from those directories from the wokstation.  What am I looking for?

Thanks

AttachmentSize
GhostLogs.zip 171.77 KB
andykn101's picture

The setuperr.log is the summary of errors found. Looks like you've got problems with drivers like EdT suggested:

2012-11-12 08:50:14, Error SYSPRP SPPNP: Error 0x25 (CONFIGRET) occurred while determining the buffer size needed to hold the list of devices that are using service vmbus.
2012-11-12 08:50:14, Error SYSPRP SPPNP: Error 0x424 occurred while opening a handle to the service vmbus.[gle=0x00000424]

Although the main setup.log file seems to have got past that point and finished successfully.

Arer you sure there wasn't another set of log files in the other directory?

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

prapisarda's picture

There was some sub-directories.  I've included those in the zip file this time.  This is everything though.

AttachmentSize
GhostLogs(1).zip 204.75 KB
prapisarda's picture

I got to a point where it said "setup will continue after the comptuer reboots".  It reboot itself and went back to preparing your system for first time use and just hung there again.  I'm checking the logs now to see if I can turn anything up.

prapisarda's picture

I downloaded the drivers from here and added new storage drivers to the boot disk.  http://en.community.dell.com/techcenter/enterprise...

I got further but now it seems to be hung up on Setup is applying system settings.  I'm going to leave it alone for a few more minutes and see if anything changes.

FYI