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SFWHA-6.0.2 install on Windows 2012 fails

Created: 24 Oct 2013 • Updated: 09 Dec 2013 | 2 comments
Marius Gordon's picture
This issue has been solved. See solution.


Any advice

Error when installing SFWHA-6.0.2 on Windows Server 2012.

The process connot access the files because it is being used by another process.

Failed to copy files. Please check your network connection.

I did all the basic trouble shooting. Network fine, open all TCP port on  the firewall etc



Operating Systems:

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David Veber's picture

Hi Marius,

If you are asking the installer to install on 2 machines then this might be where the error is coming from. If you do not have admin rights on both nodes this can happen. You can try to install on each machine seperately.

David Veber
Business Critical Engineer, Symantec Corporation
Marius Gordon's picture


It was the Antivirus that blocked the install.

After unloading Office Scan the install completed successfully