This issue needs a solution.

Sharepoint 2010 and Foundation 2010 with same SQL in one backup job does not work

Created: 26 Jun 2012
Login to vote
0 0 Votes

Hi,

I'm backing up a Sharepoint 2010 Farm with databases on a MS SQL 2008 R2 SP1 CU2 for some time without issues.

Now I tried to add a Sharepoint Foundation 2010 Farm with databases on the same SQL Server to that backup job.

After I added it, the Job failed while backing up the Sharepoint databases (error 0xE000FE1F: The device cannot be found).

In the same job it backup the SPF databases on the same server without problems.

Now I removed both farms from the job, added only the SP farm. It worked.

Now I added the SPF Farm again and now the databases from the SPF farm failed with the same error like the SP farm databases before, but now the SP Farm databases succeded in this job.

 

Is this a known issue?

 

Backup Exec 2010 R3 (Rev. 5204)

All databases are on the one single SQL Server

Filed Under

Comments

Sush...'s picture
Sush...
Symantec Employee
Accredited
Certified
26
Jun
2012

Hello there,

 

2. This issue may also occur if the BESA doesn't have required rights for backing up SharePoint.

A. BESA  is a Sharepoint server farm administrator on Sharepoint server.

B. BESA  has Public and SysAdmin privileges on backend SQL  server.

 

 

Check the 2nd point in this technote:

 

http://www.symantec.com/docs/TECH168587 : Sharepoint backup or restore fails with error "0xe000fe1f - The device cannot be found." after changing Backup Exec System (BESA) Account Password

 

 

Thanks,

-Sush...

Hope this piece of Information Helps you... and if it does then mark this response as Solution....!!!

26
Jun
2012

Thanks, but they both work in

Thanks, but they both work in the same job, but only alone, not together.

So the credentials should be correct.

Russ Perry's picture
Russ Perry
Symantec Employee
19
Sep
2012

There should be no problems

There should be no problems with this environment.  When the backup begins, if the Sharepoint farm is selected for backup at the top level, a query is sent to Sharepoint to determine what resources comprise the farm.  Each farm backup should only consist of those resources that Sharepoint reported to the agent...  I haven't seen complaints of this type issue. When the farms are combined are there particular resources that fail or do they all fail?  Does anything get backed up?

Russ