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SharePoint DB backup failed after Upgrade to NBU 7.0

Created: 03 Jan 2011 | 3 comments
Ialahmad's picture

Hi All,
I have problem in SharePoint Database backup after made upgrade for Netbackup system Master and Client  form 6.5.5 to 7.0 version. before upgrade SharePoint database run properly.
once I run backup job it failed immediately with status code 2.
I noted when I try to edit backup selection list in backup policy of SharePoint server there is no any database name available to select. this may mean the agent doesn’t see any database.
is there any advice to do?
thanks.
 

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Marianne's picture

Upgrade on the Sharepoint client probably reset NBU Client service logon account to Local System.

Double-check permissions as per this TN:

http://www.symantec.com/docs/TECH48260

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Ialahmad's picture

Hi Marianne

I make cross check for login account in Netbackup client services (in client side server1 and server2) and also checked  in client host properties of SharePoint client, same account is still used there is no different in accounts .

Thanks.

Marianne's picture

Have a look at the Solution in this post: https://www-secure.symantec.com/connect/forums/sha...

Please check  and verify each of these points carefully.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links