Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

SharePoint logon error

Created: 07 Nov 2011 | 2 comments

I have a small sharepoint farm that I am trying to backup.  However, I get the following intermittent error the causes the job to fail:

SharePoint -- The job failed with the following error: The logon account that was provided does not have valid credentials. Ensure that the user name and password are correct, and then try again.

I have not changed the logon account.  If I try to check the credentials, quite often BackupExec will crash and will require a restart.  If the program does not freeze, the credential check succeeds.

How do I get this job running again? 

Comments 2 CommentsJump to latest comment

newsolutionBE's picture

Hi

Please check  link below

http://www.symantec.com/docs/TECH168587

If it is CASO MMS enviorment then check this link

http://www.symantec.com/docs/TECH168353

Thanks & Regards

If this response answers your query, please mark it as a solution.

ex5o5er's picture

I have checked the credentials listed in the link of the last post and all is as it should be.  I am still getting this error message preventing the backup job.

Backing up the farm manually works fine using Central Administration.