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SharePoint logon error

Created: 07 Nov 2011 | 2 comments

I have a small sharepoint farm that I am trying to backup.  However, I get the following intermittent error the causes the job to fail:

SharePoint -- The job failed with the following error: The logon account that was provided does not have valid credentials. Ensure that the user name and password are correct, and then try again.

I have not changed the logon account.  If I try to check the credentials, quite often BackupExec will crash and will require a restart.  If the program does not freeze, the credential check succeeds.

How do I get this job running again? 

Comments 2 CommentsJump to latest comment

newsolutionBE's picture

Hi

 

Please check  link below

http://www.symantec.com/docs/TECH168587

 

If it is CASO MMS enviorment then check this link

http://www.symantec.com/docs/TECH168353

Thanks & Regards

If this response answers your query, please mark it as a solution.

ex5o5er's picture

I have checked the credentials listed in the link of the last post and all is as it should be.  I am still getting this error message preventing the backup job.

Backing up the farm manually works fine using Central Administration.