Endpoint Protection

hi all

we had a SEPM 11.0.6 on a server and all the clients (about 150 ) on it. now we have deployed SEPM 12.3 on a separate server and wanted to shift all the user to that new server. so is there a way to shift all the clients from one server to the other.? as all the SEP clients are of older version so is there a way to push and change the new clients on the old ones insted of manually uninstalling the old and reinstall the new one??

you can use replacing of sylink.xml using Client deployment wizard within new SEPM to make the clients to report to new server.

Restoring client-server communications with Communication Update Package Deployment (CDW)

http://www.symantec.com/docs/HOWTO81109

i also thought of that but i m concerned about the fact that the clients are updated to.

Check this link:

https://www-secure.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature

There is described how to deploy an update of the client with the auto upgrade wizard. Alternative you can add the package manually to the "install packages" section under every group.

Regards

mkeil

you are not pushing the package altogethr , it runs sylinkdrop on the remote machine.

isnt it suppose to work on the clents that are already joined and placed in the new SEM container?

From the communication deployment wizard,you will bring all the old clients to the new server

once thats complete. You can assign the upgrade package to the group. This will autoupgrade all the clients to new version 12.1.3

SEPM 12.1.XX console can manage any previsous version 11.x clients.

Here is how you do the AutoUpgrade

http://www.symantec.com/business/support/index?page=content&id=HOWTO80780

HI,

Change the existing  communication to the new SEPM assign upgrade package on the client group.

#note communication can be modified by  replacing Sylink.xml via sylink drop/ Sylink replacer / import export wizard on client.

Regards

Ajin

The quickest and easiest way is to replace the sylink file. If you're running 12.1 RU2 or higher, than it can easily be done from the SEPM:

http://www.symantec.com/docs/HOWTO81109

As you have mention that you aregoing to move the client from old server to new. Your old server is 11.x so it mean that client also of same version. For 11.x clients you can use the sylink replacer tool of 11.x version

http://www.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature

Hello,

I am not sure if you have check these Articles:

How to move Symantec Endpoint Protection Manager 12.1 from one machine to another

http://www.symantec.com/docs/TECH171767

In your case, there are 2 steps which you would have to work on.

1) Export and Import all the policies from the older SEPM server to the Latest SEPM server. Check this Article on how to perform the actions -

How to export/import an existing Symantec Endpoint Protection policy

http://www.symantec.com/docs/TECH106486

Before importing a policy, make sure the source computer's version of Symantec Endpoint Protection matches the computer's version you are importing to.

Note: You can migrate the source computer to a newer version before exporting the policy to avoid this problem.

Reference: http://www.symantec.com/docs/TECH163090

2) To get all the 150 clients report to the new SEPM 12.1 server, you can perform either of the following steps -

SylinkReplacer Utility - This utility would assist you to replace the Sylink.xml file to all the 150 clients remotely.

OR

Perform the steps provided in the Articles below:

Restoring client-server communications with Communication Update Package Deployment

http://www.symantec.com/docs/HOWTO81109

SEP 12.1 RU2 and Reset Client Communication

https://www-secure.symantec.com/connect/articles/sep-121-ru2-and-reset-client-communication

How to point clients to a new SEPM after decommissioning or replacing the primary SEPM.

http://www.symantec.com/docs/TECH92556

SylinkReplacer for SEP 12.1 is only available with Symantec Technical Support Team.

Create a case with with Symantec Technical Support Team.

How to create a new case in MySupport

http://www.symantec.com/docs/TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

• United States: https://support.broadcom.com (407-357-7600 from outside the United States)
• Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
• United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Hope that helps!!

how can i bring all the clients from old sepm to new sepm machine using communication deployment wizard?

run the deplu\yment tool and choose the third option

If you want to peform the redirection to the new server and upgrade of the clients at the same time, then I'd recommend taking a look at the below articles:

This one describes how to set the Install Settings to point the client to the new server on install:
http://www.symantec.com/docs/TECH93617

These describe how to prepare for and use the Client Deployment wizard in SEP12.1 to push out this client package (including the aforementioned install settings):

http://www.symantec.com/docs/TECH164308
http://www.symantec.com/docs/TECH163112

ok guys i have moved the clients by deployment tools and then i run the upgradationbut it seems its not upgrading. i have been waiting for like about an hour

By default, the auto-upgrade feature enables the "Distribute upgrades over 1 day" option, which means upgrades to the clients in the group should occur at random times across the next 24hours.

If every tools did'nt solve your problem ...Try to reinstall SEPM because may be the database corrapted

Check the client status again, otherwise i suggest you to create one test group move your IT system in that group then apply autoupgrade feature on it. Check the client log if it not work.

its still not updated guys i have followed the step mentioned above and i also get the message that the update is starting to install newer version on ur system but then its nothing. i have waited for about 24 hoursbut still nothing