Endpoint Protection

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  • 1.  Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Jan 30, 2014 02:37 AM

    Any one have an idea regarding Show_Password.exe (Malware) which cannot be detactable by Symantec Endpoint Protection 12.1.



  • 2.  RE: Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Jan 30, 2014 02:46 AM

    Please submit to symantec

    Scanning a file with a competitor's antivirus program detects a virus, but scanning with Symantec Endpoint Protection does not

     

    http://www.symantec.com/business/support/index?page=content&id=TECH98929



  • 3.  RE: Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Jan 30, 2014 02:47 AM

    Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team

    http://www.symantec.com/connect/articles/using-symantec-help-symhelp-tool-how-do-we-collect-suspicious-files-and-submit-same-symante

    How to run Symantec Power Eraser with the SymHelp utility

     

     

    Article:TECH203683 | Created: 2013-03-08 | Updated: 2013-12-17 | Article URL http://www.symantec.com/docs/TECH203683

     



  • 4.  RE: Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Jan 30, 2014 05:11 AM

    ZIP the file and submit it to Symantec, they will review it and would take necessary action.

     

    https://submit.symantec.com/websubmit/gold.cgi

     



  • 5.  RE: Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Jan 30, 2014 05:38 AM

    First you can analysis the virus from http://www.threatexpert.com/ for the virus result

    submit the virus to Symantec Security team

    https://submit.symantec.com/websubmit/essential.cgi

    Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.
     
    https://www-secure.symantec.com/connect/articles/using-symantec-help-symhelp-tool-how-do-we-collect-suspicious-files-and-submit-same-symante
     


  • 6.  RE: Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Jan 30, 2014 07:38 AM

    How to run Symantec Power Eraser with the SymHelp utility

    http://www.symantec.com/docs/TECH203683

    Security Response recommendations for Symantec Endpoint Protection 12.1 settings

    http://www.symantec.com/docs/TECH173752

    Security Best Practice Recommendations

    http://www.symantec.com/docs/TECH91705

    How to scan in safe mode with Symantec Endpoint Protection 12.1 RU1 MP1 and earlier

    http://www.symantec.com/docs/TECH176971

    Scanning in Safe Mode is no longer possible with 12.1 RU2 and later

    http://www.symantec.com/docs/TECH205872

    Is your system infected? Symantec tools to help clear an infection

    https://www-secure.symantec.com/connect/forums/your-system-infected-symantec-tools-help-clear-infection

    Symantec Endpoint Protection – Best Practices

    http://www.symantec.com/page.jsp?id=stopping_malware



  • 7.  RE: Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Feb 05, 2014 07:15 AM

    Is their any update?



  • 8.  RE: Show_Password.exe cannot able to detacted by SEP 12.1

    Posted Feb 05, 2014 11:12 AM

    This video and illustrated guide may help:

     

    How to Run Load Point Analysis for Symantec Support
    http://www.symantec.com/docs/TECH203028