Video Screencast Help

sign

Created: 03 Feb 2012 • Updated: 04 Feb 2012 | 8 comments
This issue has been solved. See solution.

What is the reason of this kind of sign ? Why is this showing ? Please see the attached file.

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Avkash K's picture

The one with yellow arrow indicates the deployment issues..you can delete the client.is it is online means once you refresh the console page it will come again with green dot.. 

Regards,

Avkash K

Avkash K's picture

Check following articles to know more about SEP icons.

SEPM client status Icons

 
Description of the different shield icon statuses in the System Tray for Symantec Endpoint Protection
 
 
Also,

Could you please Right click on the Client with the arrow pointing down, and click on Edit Properties.

Do you see any Error message anywhere?

It may be issue with Downloading the Policies OR License Failed on the SEP client.

Regards,

Avkash K

SOLUTION
Fariduzzaman Farid's picture

No error message.I've also referesh SEPM but no change.......

Avkash K's picture

Have you tried deleting the client from console & refreshing again??

Regards,

Avkash K

Fariduzzaman Farid's picture

There is also no sign like this on those article.So what is the specific reason ?

pete_4u2002's picture

right click on the client machine in SEPM console and let know what it asks for enable/disable?

greg12's picture

When I got this sign for the last time, I had tried by mistake to install a 32-bit client package on a 64-bit Windows 7 box.

_Brian's picture

It means the install failed