Hi Golani,
Here's the trouble: the LiveUpdate clients can reach the Internet LU source servers:
>1/18/2011, 7:47:15 GMT -> EVENT - SERVER SELECTION SUCCESSFUL EVENT - LiveUpdate connected to server liveupdate.symantecliveupdate.com at path via a HTTP connection. The server connection connected with a return code of 200, Successfully download TRI file
But they cannot download files of this type:
>1/18/2011, 7:48:03 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "1295309160jtun_emt64nav2k8enccur25.m25", Full Download Path: "C:\ProgramData\Symantec\LiveUpdate\Downloads\1295309160jtun_emt64nav2k8enccur25.m25.seg2.zip" HR: 0x802A0045
>1/18/2011, 7:48:03 GMT -> HR 0x802A0045 DECODE: E_UNABLE_TO_REACH_SERVER
>1/18/2011, 7:56:53 GMT -> EVENT - SESSION END FAILED EVENT - The LiveUpdate session ran in Silent Mode. LiveUpdate found 3 updates available, of which 0 were installed and 3 failed to install. The LiveUpdate session exited with a return code of 1835, The LiveUpdate server failed to respond in a reasonable amount of time.
>1/18/2011, 7:57:38 GMT -> CSendHTTPRequest::SendRequest - Timed out while communicating with server.
The problem is probably that your proxy server is configured to allow only certain types of files to pass through. If the .m25 extension is not among the allowed file types, this will happen every time.
Please have a look and update the forum thread with your progress!
Thanks and best regards,
Mick