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Silent uninstall of Symantec End Point Agent without supplying a password

Updated: 04 Jan 2010 | 221 comments
Arnab's picture
Arnab
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Hello,
 
I have a policy set which requires a password to uninstall the Symantec End Point Protection Agent. I like to uninstall the Symantec End Point Protection client using a script. If I use msiexec /x {76B2BC31-2D96-4170-9C44-09E13B5555F3} /qb it will not uninstall as I am not supplying the password anywhere in the script during the uninstall.
 
What needs to be done in the script or the registry to do an uninstall without supplying a password. 
 
Thanks
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Abhishek Pradhan's picture
22
Apr
2008
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Abhishek Pradhan

Hi Arnab,

Please check your PM. Have sent you the steps.

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

dislins's picture
02
Sep
2009
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dislins

could I also have the

could I also have the uninstall (command line) code please (with and without password bypass)
thanks
John

JasonBel's picture
04
Nov
2009
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JasonBel

Remove silently password protected

Hi Abhishek Pradhan

Please send me also the instructions to remove SEP when it is password protected.

Thanks in Advance

Jason

rilprojmgmt's picture
18
Nov
2009
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rilprojmgmt

Can you please send it to my

Can you please send it to my PM too?
Thanks!

Abhishek Pradhan's picture
22
Apr
2008
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Abhishek Pradhan

Hello Brent,

I've PM'd you as well....check out your PM Inbox  :smileyvery-happy:

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Aaed Alqarta's picture
23
Apr
2008
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Aaed Alqarta
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Certified

Hi ,

Can you please write the steps fo us ? ... I think knowledge sharing should be open for everyone :smileywink:

Authorized Symantec Consultant - Symantec Certified Specialist - Experts-Exchange Certified Guru

Please don't forget to mark your thread solved

Sandeep Cheema's picture
23
Apr
2008
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Sandeep Cheema

Ayed,
 
You are right, but then the information on how to take out the password for uninstall would be really disastrous, People who write the destructive code know how to use the search engines to the peak.
 
 
 

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting "Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

ptheisinger's picture
24
Apr
2008
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ptheisinger

Hello,
 
is it possible do get the hints to unsinstall silently the SEM for reinstalletion.
 
Thanks
 
Peter
Sandeep Cheema's picture
25
Apr
2008
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Sandeep Cheema

Very interesting Doc.
 
That link still has no traces of SEP, any other links ?
 
 

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting "Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

Aaed Alqarta's picture
26
Apr
2008
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Aaed Alqarta
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Ok, would you please send them as a PM ?
 
thanks

Authorized Symantec Consultant - Symantec Certified Specialist - Experts-Exchange Certified Guru

Please don't forget to mark your thread solved

ptheisinger's picture
27
Apr
2008
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ptheisinger

Hello,
 
can I have the steps to; I have to uninstall some clients. It kind of ugent.
 
Thanks in advace.
 
Best Regards
Peter
isamudyson's picture
29
Apr
2008
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isamudyson

Hi,

Can you also PM me too?  I need it for both SEP and v8 actually.  Need to uninstall all v8 client before we can roll out SEP.


Thank you!

Roughneck's picture
29
Apr
2008
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Roughneck

Is there a way to suppress the password box when I turn off the smc service.  I have to replace the syslink.xml file on all of our clients and can't stop the service that is accessing it without supplying a password.  I wrote a script to stop the service, copy the file, and start the service. If anyone has any info on this I would really appreciate it.  Thanks  
Sandeep Cheema's picture
29
Apr
2008
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Sandeep Cheema

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting "Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

paper's picture
02
May
2008
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paper

i too also need help on disabling the password prompt. I need to remove endpoint from some 300 odd clients.
Ruth's picture
05
May
2008
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Ruth

Hello Abhishek,
 
Can I also have the PM please, I would much appreciate your help.
 
Regards
 
Ruth
Abhishek Pradhan's picture
06
May
2008
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Abhishek Pradhan

Hi Ruth,

Please check your PM.

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Abhishek Pradhan's picture
06
May
2008
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Abhishek Pradhan

Hi paper,

Please check your PM as well.


Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

droc615's picture
07
May
2008
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droc615

I would need this information as well.
 
Thanks!
Abhishek Pradhan's picture
07
May
2008
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Abhishek Pradhan

Hi Droc',

Please check your PM

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Ruth's picture
07
May
2008
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Ruth

Thank you Abhishek

Regards

Ruth

Abhishek Pradhan's picture
07
May
2008
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Abhishek Pradhan

@ Chad and Ruth

You're welcome.


Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

[V]'s picture
08
May
2008
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[V]

could I be sent the instructions too please? Thanks in advance! :smileywink:

Rebmun1's picture
08
May
2008
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Rebmun1

hi. can i get the instructions as well?
thanks!

kurt w's picture
08
May
2008
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kurt w

hi Abhishek
can i get to
Abhishek Pradhan's picture
09
May
2008
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Abhishek Pradhan

@ [V], Rebmun1 and Kurt,

Please check your PM's. :smileyhappy:


Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Jerry Chen's picture
13
May
2008
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Jerry Chen
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Hi.... Abhishek
 
I also need the info , would you please PM to me? Thanks a lot  !!
Abhishek Pradhan's picture
13
May
2008
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Abhishek Pradhan

Hi Jerry,

Please check your PM.


Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

SAM_SHAIKH's picture
14
May
2008
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SAM_SHAIKH

HI Sandeep,
 
Can you please send me the doc to my PM too.
 
I too need the same badly as my network is scattered and it is not possible to go to the client machine.
 
Thanks in Advance :smileyhappy:
 
Rgrds,
SAM
Mark Greifenberg's picture
14
May
2008
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Mark Greifenberg

Hi, can you send me the instructions. Thanks
kurt w's picture
15
May
2008
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kurt w

Thanks abhishek
Aaed Alqarta's picture
15
May
2008
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Aaed Alqarta
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hi,

can you send me the insturctions too ?


thanks

Authorized Symantec Consultant - Symantec Certified Specialist - Experts-Exchange Certified Guru

Please don't forget to mark your thread solved

gtovaulty's picture
15
May
2008
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gtovaulty

hi can someone pm me the instrution as well

thanks



Message Edited by gtovaulty on 05-15-2008 01:25 PM

Abhishek Pradhan's picture
16
May
2008
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Abhishek Pradhan

@ Sam, Mark and Ayed,

Please check your PM's.


Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

harrjd's picture
16
May
2008
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harrjd

Hi,
I'm having the same issue can you please send me the instructions

Thanks in advanced.

 

Jeff Harrison

Knottyropes's picture
16
May
2008
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Knottyropes

Can I have it too please.
I want to run it over night and hopefully have it all back in the morning.
roclar's picture
19
May
2008
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roclar

I need to unsinstall silently the SEM for reinstalletion on 1000 machines. Are there steps to do this on a simple script?
chads1976's picture
19
May
2008
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chads1976

Please PM me information for SEP and Version 10 sorry need to remove on about 1000+ workstations and need the Reg settings to remove the password lock



Message Edited by chads1976 on 05-19-2008 12:26 PM

mkwmapmb60's picture
20
May
2008
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mkwmapmb60

Pls PM me the info too
many thanks
Christian Johnsen's picture
20
May
2008
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Christian Johnsen

I would also like to know this information. I need to uninstall Symantec Client Security v.10 on 100 clients.

Abhishek Pradhan's picture
20
May
2008
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Abhishek Pradhan

@ Jeff, Knottyropes, roclar, chads1976 and Christian,

Please check your PM's.


Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

DanSFI's picture
20
May
2008
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DanSFI

I need this information as well please. Thanks.
ebarcelos's picture
21
May
2008
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ebarcelos

Hello!

Can you send me the steps??

My e-mail:ebarcelos@securesolution.com.br

Thanks.

Regards!

DanSFI's picture
21
May
2008
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DanSFI

Is there a faster way to get this information?  In all honesty, this is the type of thing that should be documented.  If this is something that can be exploited by an attacker then the product isn't secure enough to be used in a production environment.
FSGDAG's picture
25
May
2008
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FSGDAG

Hi...
 
Please send the information to me as well through PM
 
Thanks! :)
JLOX's picture
29
May
2008
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JLOX

Please send as well.
 
THNX!
wolphpak1's picture
29
May
2008
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wolphpak1

I would also like this information.
VBAL's picture
29
May
2008
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VBAL
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I also need the info , would you please PM to me? Thanks a lot  !!
Hericksen's picture
29
May
2008
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Hericksen

Hi all!!
 
I would need this information as well.
 
Thanks in advance!!!
Abhishek Pradhan's picture
30
May
2008
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Abhishek Pradhan

@ All,

Please check your PM's.

I've replied individually to you all.




Message Edited by Abhishek Pradhan on 05-30-2008 02:40 PM

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Serioja's picture
01
Jun
2008
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Serioja

Hi there!
Please send the information to me as well through PM
xafiquet's picture
02
Jun
2008
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xafiquet

hello world,

same here ... please send  the information too ...

TIA!

ECUPirate28590's picture
02
Jun
2008
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ECUPirate28590

need this script as well, Thanks:smileytongue:
ChadWhicks's picture
03
Jun
2008
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ChadWhicks

I would also like the steps to remove Symantec Protection Agent without knowing the password.

I sent you a pm already. Please send me one with the instrunctions on how to.

Thanks
Chad



Message Edited by ChadWhicks on 06-03-2008 08:41 PM

xafiquet's picture
04
Jun
2008
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xafiquet

hi Abhishek Pradhan

could you please send me the procedure ?

regards


ProfileX's picture
04
Jun
2008
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ProfileX

Please send me the silent install instructions.  Thanks.
Abhishek Pradhan's picture
05
Jun
2008
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Abhishek Pradhan

Hi All,
 
Sorry about the delay in responding, but I've been working a consistent 15 hours for the last 2 weeks. Check your PM's by tonite, or at the max tomorrow night.

:smileyvery-happy:


 

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Leonna's picture
06
Jun
2008
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Leonna

Please could you also send me the instructions for silent uninstallation.
 
Thanks very much in advance.
ProfileX's picture
09
Jun
2008
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ProfileX

Have you sent the silent uninstall instructions yet?  I understand you are working long hours, but it's been few days and I haven't seen anything.
 
When you say PM I assume you mean "personal message" and I check this at the top of the page where it says "You Have No Messages".
 
Thanks!
 
bluebloodman's picture
09
Jun
2008
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bluebloodman

I would like to have the instruction too.
 
Will be supporting SEP for awhile.
 
Kenneth
Jaisankar :o)'s picture
09
Jun
2008
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Jaisankar :o)

Hi Abhishek,

Pls mail me too about the SEP 11.x silent uninstallation code.

Jerry Tan's picture
10
Jun
2008
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Jerry Tan

Hi,
I have 150 client with v11 SEP and 230 client with V10, would you also please give me the information for how to uninstall symantec on these clients? All with uninstall password protection.
 
Thank you very much,
 
Jerry Tan
 
Thanks again
Jerry Tan's picture
10
Jun
2008
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Jerry Tan

Hi,
I have 150 client with v11 SEP and 230 client with V10, would you also please give me the information for how to uninstall symantec on these clients? All with uninstall password
 
Thank you very much,
 
Jerry Tan
 
Thanks again
Jerry Tan's picture
10
Jun
2008
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Jerry Tan

Hi,
I have 130 clients with V11 SEP, and 230 client with v10, all uninstall password set up,
Would you please send me information for how to uninstall symantec remotely?
 
Thank you very much,
 
Jerry Tan
 
 
xafiquet's picture
11
Jun
2008
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xafiquet

hello,

still no message ...

waiting for the jewel ..

regards

Abhishek Pradhan's picture
11
Jun
2008
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Abhishek Pradhan

@ All,

Please check your PM's.



Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

akee10's picture
11
Jun
2008
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akee10

Hello Abhishek,
 
Can I receive this information too please?  I'm in a testing phase of migrating our workstations from SAV Corp 10 to SEP 11 and have pushed it to several test machines.  This would prove handy in case I need to perform an uninstall during my testing.
 
Thanks very much,
Aaron Kee
RyanM 2's picture
17
Jun
2008
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RyanM 2

Hi Abhishek,
 
I would also appreciate receiving this information.  We are currently rolling out SEP 11 and need to uninstall sygate from existing workstations. 
 
Thanks in advance,
 
-Ryan
Abhishek Pradhan's picture
17
Jun
2008
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Abhishek Pradhan

@ Akee,

Please check your PM.

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Abhishek Pradhan's picture
17
Jun
2008
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Abhishek Pradhan

@ Ryan,

the steps would work for SEP clients, not the Sygate Policy clients.


Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Pran's picture
18
Jun
2008
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Pran

Hi Abhishek
 
Can you please send me the Steps for the same
 
Thanx in advance.
Pran's picture
18
Jun
2008
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Pran

Hello,
 
Can I have the steps too I have to uninstall some clients.
 
Thanks in advace.
 
Best Regards
Pran
akee10's picture
18
Jun
2008
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akee10

Hello Abhishek,
 
I checked my PM but have not received any messages.  Can you please resend?
 
Regards,
Aaron
Coendo's picture
19
Jun
2008
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Coendo

Abhishek Pradhan ,
 
Can you send me a PM with the steps as well?
 
Thanks in advance!
 
Kind Regards,
 
Coen
Mikep06's picture
19
Jun
2008
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Mikep06

I would like to be sent the uninstallation instructions as well
Abhishek Pradhan's picture
23
Jun
2008
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Abhishek Pradhan

@ All,
 
Sorry about this, but it may sound rude. Due to some things that I've heard AND SEEN personally over the past few weeks, this information will be given only after successful verification of your customer numbers / contract ID's.
 
Forgive me for the same, but I believe this is the best way to prevent any SEP Endusers in your organizations from directly tampering around with the software, and in turn letting all hell break loose on the systems.
 
 

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Abhishek Pradhan's picture
23
Jun
2008
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Abhishek Pradhan

Please PM me the info. DO NOT post it publicly here on the forum. :smileyhappy:

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

BV-Admin's picture
24
Jun
2008
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BV-Admin

Hi Abhishek:
Can you pls send me the steps to remotely uninstall Symantec Endpoint Client? For our testing purpose we frequently need to unistall Endpoint Security client from as many as 25 computers in one go. It will be very helpful for us if it is done remotely without user intervention/
 
Thanks in advance.
 
Sanjeev
Toast's picture
24
Jun
2008
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Toast

I would like this information also.  Please :-)
Support-mcc's picture
24
Jun
2008
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Support-mcc
Accredited

Can you provide instruction on how to uninstall old version that reqiuers a uninstall password, as mentioned in this forum? 
Thanks
Jim
Abhishek Pradhan's picture
30
Jun
2008
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Abhishek Pradhan

A BV-Admin,

 

Please check your PM.

 

 

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

Abhishek Pradhan's picture
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Jun
2008
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Abhishek Pradhan

@ All,

 

Like I've mentioned before - "this information will be given only after successful verification of your customer numbers / contract ID's". This is to prevent misuse of the info provided by end users or others.

 

Hope you understand.

 

 

Abhishek Pradhan, PMP, MCT
Consultant | Microsoft Corp.
Blog: http://blog.abhishekpradhan.net | SIG Lead - Pune IT Pro (Microsoft Pune User Group) | http://www.puneusergroup.org

jG@'s picture
06
Jul
2008
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jG@

Hi Abhishek,

 

can you please PM me the tutorial ? We are using endpoint with landesk agent is there also chance to be blocked by landesk agent ? I'm not the guy who did initial setup of package and there is no password supplied for install script. Thanks for help.

 

Jiri

SCL's picture
06
Jul
2008
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SCL

HI

We have installed Symantec Endpoint Protection 11 in our company.We are facing error in c:\program files\common files\symantec shared\ccL60U8.dll and \ccL608.dll after the client is infected with w32.blackmal virus.

We want a workaround for this. Can you please send me the procedure to delete the virus and recover the SEP.

Our customer number is
Please check and let us the know the solution.Please reply to dr.anusha@scl.co.in.

Expecting your reply at the earliest.

Thanks and Regards
Anusha
SCL
Chennai

Message Edited by Helen_Gressman on 10-01-2008 08:57 AM

jcc's picture
16
Jul
2008
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jcc

Hi Abhishek

 

I need to know how to uninstall SEP, it's require me to enter password. Currently I do SEP project, I installed SEPM inside a server, follow by I need to install sep client, but thru find unmanaged PC, I rollout to that server failed. and I need to uninstall it, and try to install again. Or you have any idea to resolve it? Please help me. I will really appreciate. Thank you

 

jcc

KennethJ's picture
06
Aug
2008
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KennethJ

Can I please have the steps also? I have PM'd verification info.

 

Thanks,

Kenneth Jones

jeffwichman's picture
06
Aug
2008
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jeffwichman

Please PM me these steps as well

Guilherme's picture
07
Aug
2008
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Guilherme

Heloo could you please send me the procedures?

DiZzyDMon's picture
15
Aug
2008
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DiZzyDMon

Add me to the cast of thousands who need to be able to uninstall SEP from a command line.

 

I don't even know what a "PM" is, but if I have one, please send the solution to mine....

Message Edited by DiZzyDMon on 08-15-2008 12:45 PM
Nourbakhsh's picture
16
Aug
2008
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Nourbakhsh

Hello, Is it possible get the hints for unsinstalling silently on Clients for me too ? (PM or email)

 

Many thank's - Nourbakhsh

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