SIM for ServiceDesk 7
Updated: 22 May 2010 | 2 comments
This issue has been solved. See solution.
Ok. So I'm trying to install the new servicedesk 7 on a brand spanking new x64 Server (2003). I'm having problems locating the SIM manager that'll run. I found one but it will not install on 64bit server. Any assistance would be nice.
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http://www.symantec.com/connect/forums/ns-7service-desket-al
http://www.symantec.com/connect/forums/ns-7service...
Has info I need. I agree with this post. there isn't much integrity as far as a single place to find everything without lots of searching.
The SIM runs on the NS
You install the SIM on the NS server (32-bit), there select the Service Desk 7 Solution to install. After that is complete, you will see a download link in the console. Copy the actual service desk install file over to your 64-bit Service Desk server and install it.
You can use the SQL server for the NS (32-bit) or install a 64-SQL on the Service Desk server.
Rob Hilberding Sr. Consultant ExpressAbility www.expressability.com
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