Symantec Management Platform (Notification Server)

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  • 1.  Simple copy file task failing

    Posted Apr 11, 2012 09:19 AM

    In Altiris SMP 7.1.... I'm trying to create a policy that has a package to install something then it has a task to include copying a file over to the PC. I've created the task to copy the file and it works on its own.

    However, when I put the task in the policy to run after the software install then the task always fails. This does not make sense. Surely there is some easier way to do this... In the old Deployment Console it was so simple.



  • 2.  RE: Simple copy file task failing

    Posted Apr 16, 2012 06:44 PM

    So you have a software resource, which you're deploying with a Managed Software Delivery, and as part of the Managed Software Delivery policy, you've also added the Copy File task that you created, but the Copy File task fails?

    What is the error code?



  • 3.  RE: Simple copy file task failing

    Posted Jun 07, 2012 03:38 AM

    I had tasks in some of my policies that failed even though deploying the task using jobs and tasks ran fine.

    I ended up packaging these as software resources or patches and then added them to the updates for the relevenant software packages they were related to.

    The other problem i found was when the policy checked if it was installed it then ran it again. Obviously validation was put in to stop it doing anything but it still ran every time.



  • 4.  RE: Simple copy file task failing

    Posted Jun 07, 2012 10:43 AM

    You may want to ensure that we know about and are tracking this issue.  I have not heard of it, but then I've not heard of this policy/task combination yet either.  Copy File is part of Deployment, and SWD is obvioiusly part of that team, so calling either team would probably work.  Anyway, I think it might be worth reporting officially.



  • 5.  RE: Simple copy file task failing