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single click "recalling" FSA file.

Created: 10 May 2012 | Updated: 10 May 2012 | 2 comments
plslakewood's picture
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This issue has been solved. See solution.

I am running EV FSA 10.0.1 and I have a file server that I have archived files and when I go to the share I can single click on some of the Word 97-2003, Powerpoint 97-2003 and jpeg files and the icon is changed back to the original look. If I right click and try to get properties it "recalls" the file.

To note: no logging is done by the Retrieval task in Dtrace.

Also, this is not the case for PDF files or Word docs that are made with a newer version of Office.

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plslakewood's picture

When I run the Archiving task - Create shortcuts only, the files are fine and properties will show the correct size of 4KB.

 

Also, this does not happen to all of the word 97-2003 docs.

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plslakewood's picture

Determined that this was caused by the Preview function of Windows Explorer on Windows 2008. De-select the Details bar in explorer and the problem resolved.

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