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  • 1.  Site server not receiving some packages

    Posted Jun 16, 2011 12:20 PM

    Hi,

     

    I have several site servers and at least a couple of them are not recieving about dozen packages. All the other site servers have received them fine.
    any way I can manually copy these packages over or something. Package server just keeps saying 'Package is pending download'

    this is the package.xml file :

     

    <Package id="{C7FA5FDB-CE31-43B6-8FCE-D5313739ACD1}" name="Microsoft WPA2 update KB917021-v3" size="0" version="1291832689" remote="false" priority="Normal" status="invalid" minspeed="0" enableMulticast="false" statusDescription="">
    <Source speedTest="true">
    <SiteQuery url="http://server/Altiris/NS/Agent/GetPackageInfo.aspx" resource="{778C3295-9FF7-48E9-A5BC-D268591BC370}" type="packageServers"/>
    </Source>
    </Package>
     
    snapshot file :
     
    <Snapshot id="{C7FA5FDB-CE31-43B6-8FCE-D5313739ACD1}" path="D:\ServerApps\Altiris\Altiris Agent\Package Delivery\{C7FA5FDB-CE31-43B6-8FCE-D5313739ACD1}\cache" time="2011-06-17T00:22:13" version="0">
    <Root size="0" files="0" folders="0"/>
    </Snapshot>
     
    thats after click refresh packages..
    any ideas.
     


  • 2.  RE: Site server not receiving some packages

    Posted Jun 17, 2011 04:58 PM

    It could be a stale codebase.  Check out:
    http://www.symantec.com/business/support/index?page=content&id=HOWTO1108

    Have you ruled this out as a cause?

    Sometimes the issue can disappear after a day.