SLA Rule running on closed Incidents
I have a rule running for "On Any SLA Missed" that appears to have run on several closed tickets yesterday. In the process history, it has an entry clearly showing that the rule ran and the email that goes out during that rule was received by the appropriate parties. I checked to see if the process was somehow still running, but it isn't showing up in the SD.IncidentManagementSimple current running process list.
Anyone else seens this? I am running 7.5 and not 7.5.1 yet.