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Slow File Copy

Created: 08 Jan 2012 | 8 comments
vijay_d's picture
vijay_d
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After installing SEP 12.1 on my File server, I am experencing slow file copy.Any help would be apprecaited?

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pete_4u2002's picture
pete_4u2002 Symantec Employee
Slow File Copy - Comment:08 Jan 2012 : Link

Does disabling NTP makes the copying faster?

What is the version used?

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

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vijay_d's picture
vijay_d
Slow File Copy - Comment:08 Jan 2012 : Link

Yes disabling NTP works, But i want NTP on the server.

It is a R2 Sp1

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pete_4u2002's picture
pete_4u2002 Symantec Employee
Slow File Copy - Comment:08 Jan 2012 : Link

DO you have windows firewall enabled as well?

is this VM?

What;s the time difference for copying the file with NTP and without NTP?

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

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AR Sharma's picture
AR Sharma
Slow File Copy - Comment:08 Jan 2012 : Link

What is the size of data on your file server? How many are the number of users - total and concurrent?

Is at least one full scan done?

As Pete asked, is Windows firewall also enabled?

Thanks & Regards,

AR Sharma, CISSP

IBM Certified System Admin- Lotus Domino V7

ITIL V2 Certified

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AR Sharma's picture
AR Sharma
Slow File Copy - Comment:08 Jan 2012 : Link

Sorry, please also provide OS details of your file server...

What is the scan setting...on access scan or only on modified scan?

Thanks & Regards,

AR Sharma, CISSP

IBM Certified System Admin- Lotus Domino V7

ITIL V2 Certified

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Mithun Sanghavi's picture
Mithun Sanghavi Symantec Employee Technical Support Accredited
Slow File Copy - Comment:09 Jan 2012 : Link

Hello,

Could check the following settings and recommendations??

Best Practices for Installing Symantec Endpoint Protection (SEP) on Windows Servers

http://www.symantec.com/docs/TECH92440

Configuring Network Scan Settings in Symantec Endpoint Protection

http://www.symantec.com/docs/TECH95508

 
 
Hope that helps!!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

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P_K_'s picture
P_K_ Trusted Advisor
Slow File Copy - Comment:09 Jan 2012 : Link

Steps suggested by Mithun would definitely  help .

I have question for you as you said the source is a R2Sp1 what is the target.

Try R2SP1 to Win 2k3 /XP and check the speed

Try R2SP1 to Win7 and check the speed

Copy a single file in both the case and time it.

Prachand MCSE-2012 Symantec Technical Specialist (SCTS)

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DSF81's picture
DSF81
Slow File Copy - Comment:03 Feb 2012 : Link

Hi,

change virus policy to "scan when a file is modified" option

 

-> Clients

-> Select the group

-> Policies

-> Virus and Spyware protection

-> Auto Protect

-> Advanced scanning and monitoring

change to "scan when a file is modified"

 

Thanks.

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