Endpoint Protection

 View Only
  • 1.  Slow Outlook 2007 preview pane

    Posted May 29, 2009 05:30 PM
    I am experiencing a problem with Outlook 2007 Exchange clients using SEP 11.0.780.1109. Most users are NOT running in cached mode. When working in Outlook with the preview pane turned on, the preview updates very slowly. This is especially noticable when clicking through several messages in a row from the message list.

    When the Outlook Auto-Protect feature is disabled in SEP, the preview redraw speed improves to a normally expected level.

    I would definitely prefer to keep the Outlook Auto-Protect enabled if at all possible. Is there anything I can do to improve the performance of this feature to an acceptable level?



  • 2.  RE: Slow Outlook 2007 preview pane

    Posted May 29, 2009 06:00 PM
    Can you double check the version you are using, that is not a valid build number. I know there were issues with earlier builds. The latest version is 11.0.4202.75


    Thanks,
    Thomas



  • 3.  RE: Slow Outlook 2007 preview pane

    Posted May 30, 2009 03:03 AM
    Are u using any protection un the Exchange server if so in that case you can opt for the outlook auto protect. You can also  fine tunne for the better performance.