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SLP Backlog Report Not Showing Images Created

Created: 04 Mar 2013 | 2 comments's picture

I have the SLP Backlog report emailed to me every morning.  Last Tuesday, 2/26, the "Images Created" numbers started show "0" images created.  Every day since then, the report still shows zero images created.  The Unfinished DLP Images still shows a moving bar graph indicating that images are being duplicated but the "Images Created" column appears to not be reporting or collecting data.  Has anyone seen this issue or does anyone know what I can do to fix this?  I ran a report dating back 8 weeks and the same thing happened on 2/5 for 6 days.  On the 7th day, the report started showing "Images Created" again, or at least until 2/26.

Thanks in advance for any insight/help you can provide.

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Yogesh.Jadhav's picture

The DataCollection would have stopped for the master where you scheduled the reports. Disable & Enable the datacollection and check the status again. Is this the only report that you have scheduled? If no, check if other reports are giving the expected results.

Thanks & Regards

Yogesh Jadhav's picture

I have tried the disable/enable trick and it works for a little while.  Whatever has been failing in the past to keep it at "partially connected" was never enough to worry about because my daily reports always looked good.  Now the SLP Backlog report is failing so it became a problem.  I have opened a ticket with Symantec and maybe they can tell me why it keeps going to partially connected but thanks for the input.