Endpoint Protection

Hi,

We are using Symantec Endpoint Protection 11.0. On one of the computers, The SMC service does not start.

Also please let me know a tool from symantec to remotely uninstall any SEP client.

did you try running in command promprt

smc -start

I tried restarting it in administrative tools-> services. But it does not start.

go to start --> run and copy the smc -start and presss OK.

Let know if it starts smc service.

Hi 

  Run a repair and it will Fixed ...

I believe there is  no remote uninstall.

Since if cannot remove the SEP , then you use Cleanwipe tool.

To get the Clean wipe tool you have to call the Symantec tech support.

you can  also uninstall manually , you can use this link :

How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions

http://www.symantec.com/docs/TECH102261

How to uninstall Symantec Endpoint Protection 12.1 client from Windows Vista, Windows 7, and Windows 2008 32 and 64-bit operating systems manually

http://www.symantec.com/docs/TECH161956

http://www.symantec.com/docs/TECH96924

You can use symantec cleanwipe available on fileconnect to uninstall SEP

Also,which version of SEP is installed on the computer?

Any error code in windows event viewer or SEP log files?

What is the OS on the machine?

Debug the Symantec Endpoint Protection client and post the debug log

http://www.symantec.com/docs/TECH102412