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SMC service settings

Created: 14 Jan 2013 | 4 comments

DBIRL

Hi

I am having a problem with the SMC service failing to start after a reboot on a number of servers. The problem seems to resolve is the setting for service is changed so that there is a delay of a minute before the service tries to restart the second time. Is there any way this setting can be changed in SEPM so that it can be applied to a number of serves without having to logon to each server (and so it wont get overwritten if re-installed). Using SEP11 R7

Thanks

Damien

Discussion Filed Under:

Security, Endpoint Protection (AntiVirus) - 11.x, Endpoint Protection (AntiVirus), Agents, Troubleshooting

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Brian81 Trusted Advisor

SMC service settings - Comment:14 Jan 2013 : Link

The above cannot be done from the SEPM

SEP Knowledge Base

Endpoint SWAT

Mithun Sanghavi Symantec Employee Technical Support Accredited

SMC service settings - Comment:14 Jan 2013 : Link

Hello,

Do you have any other client machine where SEP is installed?

If yes, then Navigate to C:\Windows\system32 folder and look for snmpapi.dll

Copy the snmpapi.dll from a working system to C:\Windows\system32 folder of the machine where you have the issue

Then run a repair for the SEP Client.

Reference: https://www-secure.symantec.com/connect/forums/0x8007041d-error-code

Also, check these:

SMC service will not start. Error 0x80070102

http://www.symantec.com/business/support/index?page=content&id=TECH173484

symantec management client service. error code returned: 0x8007041d

https://www-secure.symantec.com/connect/forums/cannot-load-smcresdll-results-failed-start-symantec-management-client-service-error-code-retu

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

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SameerU Partner Accredited

SMC service settings - Comment:22 Jan 2013 : Link

Hi

Try to repair the SEP client

Regards

Ambesh_444 Partner Accredited

SMC service settings - Comment:22 Jan 2013 : Link

Hello,

Please reboot the server and then repaire the symantec client and check..

Thank& Regards,

Ambesh

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