Endpoint Protection

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SMC Services

  • 1.  SMC Services

    Posted Jan 31, 2012 11:59 PM

     

    Why SMC services get stop & while starting we get below mention error

    "Failed to start the Symantec Management Client service. Error code returned: 0x80070422"



  • 2.  RE: SMC Services

    Posted Feb 01, 2012 12:15 AM

    Please do the following and mark as solution if it works

    .Open the machine's registry ( take the back up of the registry )

     
     Navigate to  and delete it:
                [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SMC.exe] "DEBUGGER"="SDF"
     
     Start the smc service from services.msc
     
    Restart the SEP service
     
    Regards


  • 3.  RE: SMC Services

    Posted Feb 01, 2012 12:22 AM

    Dear Sameer,

    Thanks for the solution,But can i get reason why this problem occurs.



  • 4.  RE: SMC Services

    Broadcom Employee
    Posted Feb 01, 2012 01:06 AM

    though the error code is different, check this link to verify if it is the same issue

    http://www.symantec.com/business/support/index?page=content&id=TECH131519



  • 5.  RE: SMC Services

    Posted Feb 01, 2012 01:15 AM

    Hi Shivkumar,

     

    Go control paneal and Select the Symantec endpoint Protection Manager and do repair once 

    when doing repai dont change any settings once repair complete restart the SEPM console machine once and try.



  • 6.  RE: SMC Services

    Posted Feb 01, 2012 01:45 AM

    download the Nortan security scan tool and update with latest Symantec virus definition and run system full scanning in system safe mode.



  • 7.  RE: SMC Services

    Posted Feb 04, 2012 10:05 AM


  • 8.  RE: SMC Services

    Posted Feb 05, 2012 11:46 PM

    Hi sometime due to tampering of the SEP clients we may face such problem

    Please mark my solution

     

    Regards



  • 9.  RE: SMC Services

    Posted Feb 06, 2012 12:41 AM

    Hi Shiv- Have you tried my attach link??

    Try on one system then pls confirm it work or not??



  • 10.  RE: SMC Services

    Posted Feb 06, 2012 03:44 AM

    Hi Shiv,

    Better solution is try to repair.



  • 11.  RE: SMC Services

    Posted Feb 06, 2012 06:11 AM

    Hi techies- Repairing will not be work in this issue. I have already tried then share above link..