SMCGui.exe high cpu and taking too much o f CPU time
ash1010
October 1st, 2009
Hi , one my user's laptops is having issues whereby SMCGui.exe is taking up most of the cpu time , laptop is brand new and because of this it is becoming very sluggish .
I am 11.0.401426 and I have reinstalled the client about 3 times but no help.
There are other forums with same discussion but no concrete fix ...
any ideas ....
Configuration
Hello ash1010
I saw the best performance min Intel P4 2. Ghz CPU or better. and min 1 GB Ram.
And i prefer install new version on your laptop.11.0.5002
By the way download and install last virus definitions and Windows updates. (security and critical updates)
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Everything works better when everything works together.
Does the new version get rid
Does the new version get rid of this proble ...
new version is recommend
new version is recommend everytime. I prefer Update your OS.
Thanks.
Fatih
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Everything works better when everything works together.
Release notes for
Release notes for RU5
ftp://ftp.symantec.com/public/english_us_canada/products/symantec_endpoint_protection/11.0/manuals/ru5/Release_Notes_for_Symantec_Endpoint_Protection_11_0_5.pdf
Prachand Kumar
MCSE-2003 Symantec Technical Specialist (SCTS)
This can be caused if your
This can be caused if your gateway is not set correctly in your NIC configuration. Another cause is if you have VPN clients that set their own gateway or make changes to the network route.
There are a number of posts on this,
All network addressing is
All network addressing is based on dhcp, no network route and happens when not on VPN.
upgrading to RU 5 doesnt
upgrading to RU 5 doesnt resolve the problem.
another install of ru 5
another install of ru 5 client seems to have made it a bit better ...
Try this on few more clients
Try this on few more clients and observe it for some time and then the the CPU usage
Prachand Kumar
MCSE-2003 Symantec Technical Specialist (SCTS)
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