Hi,

We see so many Smcgui.exe process in the task manager of the terminal server.

I thought this is caused by every user who is logged into the terminal server. I tried to disable the icon and the client from Clients -> Policies -> Location Specific Settings -> Customize

But this didn't stop having so many Smcgui.exe processes.

What can I do for this?

what is the version of SEP?

there was a fix

http://www.symantec.com/business/support/index?page=content&id=TECH105060&locale=en_US

its ru6 mp1

Did you check the termial server installation for sep

it actually asks you to disable smcgui.exe, let me pull that document 

Best Practices for Symantec Endpoint Protection on Citrix and Terminal Servers

http://www.symantec.com/business/support/index?page=content&id=TECH91070&locale=en_US

Rafeeq,

I've seen this document before but I cannot find what's described in the appendix 4 of this document:

3 Browse to HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
4 Find the entry LaunchSmcGui and change it from DWORD 1 to DWORD 0

There is no key called LaunchSmcGu

Doesn't this document apply to RU6 MP1 ?

You need to manualy create that key name it LaunchSmcGui, and set the value as 1.

https://www-secure.symantec.com/connect/forums/sep-11-and-terminal-server-or-citrix#comment-1823581

Rafeeq is correct, though you will want to set the value to 0 instead of 1. Having it as 0 will prevent the process from launching in each session that is opened.

Thanks Rafeeq!

You saved me. Again!