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SMG 10 Customer-rules and SESC integration

Created: 10 Sep 2012 | 7 comments
VBAL's picture

Is there any integration between the emails reported as spam by exchange users within an organization using SESC and the SMG 10.x Customer-rules created for the same organization using the submitter ID for the SMG ??

Apparently, the SMG manual submitting of Missed Spam, create customer-specific rules for the emails reported as spam from the administrator.  The SESC spam reported by Exchange users is part of the Global Rules.

Any way to send the SESC spam emails to the SMG 10.x Quarantine and later, send the spam to Symantec to feed the customer-specific rules ??

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TSE-JDavis's picture

For security purposes, the SMG's customer-based rules can only set up on the Control Center interface.

VBAL's picture

Thanks TSE.

The setup is Ok in the Control Center interface, but the spam is received by users on exchange mailboxes.

I would like that the spam reported by internal exchange users, using SESC, will be part of the customer-submitter ID defined in the SMG control center.

Srikanth_Subra's picture

Hi,
 

Can anyone explain breifly about this customer rules? can we block the spam mails which are recieved by users in exchange mail boxes?

what is that custom rule?

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

BenDC's picture

Srikanth

Custom spam rules specifically for your organization based on the missed
spam messages and false positive messages that administrators and end users
submit.

More information can be found in the admin guide and release notes which i have attached.

AttachmentSize
smg_10_release_notes.pdf 242.47 KB
smg_administration_guide.pdf 8.66 MB
Srikanth_Subra's picture

Thanks for the update

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

Guclu's picture

I'm also looking for that is there any news about integration between SESC and the SMG 10 ?

oykunsatis's picture

I written an article about Customer Specific Submission however it's not aproved yet :) When it's online,i'll make a notification about that

Regards,

Oykun