Messaging Gateway

My product is Symantec Messaging Gateway 9.5

My company set alert notification when message queue over 1 GB and then alert to admin.How can I prove this issue is harm or not harm ?

Please advise.

Sorry for my weakness english.

Thanks in advance.

Is it slowing down mail flow?

Do you see any errors similar to these?

[27224] An error occurred while decomposing a message.
[10001] Malloc error while attempting to allocate 7908031 bytes.
[10004] File write error.

If yes, then you may be running into a know issue reported in the following KB article:

http://www.symantec.com/docs/TECH164155

The KB also suggests a workaround to mitigate the issue.

Thanks

Adnan

Dear TSE-JDavis

Mail flow is not slowing down but i need to know the root cause of this issue. (i.e It's happen because inbound or outbound)

Dear AdnanH

I don't see any error.

Please advise.

Issues like this are harder to troublehsoot without looking at the proper evidence, so the best option is to contact support with a diagnostics from SMG.

Thanks

Adnan

Daer AdnanH,

I already send diagnostic package to symantec and they cann't find the root cause of issue.

Any idea.

Thanks.

In MTA log I set to warning. 

I would like to know whenever what warning log collect about ?

Thanks