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  • 1.  SMG Update error

    Posted Apr 21, 2014 05:55 AM

    Hello team when i tried to update my SMG running 10.0.1 to 10.0.3 I got the following error. I tried to repeat the process multiple times but recieved the same error. Please share why is this happening and how can i fix it. Regards

     

     



  • 2.  RE: SMG Update error

    Posted Apr 21, 2014 05:57 AM
      |   view attached

    following is the screenshot



  • 3.  RE: SMG Update error

    Posted Apr 21, 2014 05:58 AM

    Please tell me how can I fix this. Regards



  • 4.  RE: SMG Update error

    Posted Apr 21, 2014 06:52 AM
      |   view attached

    Following is the update log

    Attachment(s)

    docx
    update.log_.docx   10 KB 1 version


  • 5.  RE: SMG Update error

    Posted Apr 21, 2014 09:19 AM

    Would any 1 like to comment on this ? Regards



  • 6.  RE: SMG Update error
    Best Answer

    Broadcom Employee
    Posted Apr 21, 2014 03:04 PM

    To be honest, it looks like you have a very slow internet connection. The summary at the bottom says it took over 1 hour to download 80Mbs. I would guess that the connection legitimately timed out.



  • 7.  RE: SMG Update error

    Posted Apr 21, 2014 03:22 PM

    Thanks JDavis for your Reply. Actually  I was wondering the same but again I have a 6 MB internet connection secondly is there any way to increase the timeout values in SMG web console ?



  • 8.  RE: SMG Update error

    Broadcom Employee
    Posted Apr 21, 2014 03:28 PM

    We don't have a way to increase the timeout. Are you running the download function or install?
     



  • 9.  RE: SMG Update error

    Posted Apr 22, 2014 12:46 AM

    Well I have tried both methods, still the same issue. Regards,



  • 10.  RE: SMG Update error

    Posted Apr 22, 2014 08:04 AM

    what to do next ?  Regards



  • 11.  RE: SMG Update error

    Posted Apr 27, 2014 09:52 AM

    Thanks for your help JDavis.Regards