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SMP 7.1 SP2 Instalation Problem

Created: 28 Sep 2012 • Updated: 01 Oct 2012 | 2 comments
cec.kadu's picture
This issue has been solved. See solution.


Recently I migrate SP1 to SP2, my console works fine, but after 2 days stop process events.

I found errors messages on logviewer and SIM and verify that SMP
has problem in your instalation, I executed Re-configure and Re-install because the option Repair not enable.

And my problem continue.

Do you have idea, about this problem ?

Comments 2 CommentsJump to latest comment

andykn101's picture

Did you use "Install New Products" to upgrade SP1 to SP2?

Have you read "What criteria are checked to determine "Product is not properly configured" in SIM?" (¿Los criterios de Qué se comprueban para determinar “Producto no se configuran correctamente” en SIM?):

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

cec.kadu's picture

Thank You Guys,

I resolved the problem with a Repair of database.

Carlos Eduardo CUSTODIO

Altiris Consultant