Client Management Suite

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  • 1.  SMP 7.1 SP2 MP1.1 - Policy assigned to copy task

    Posted Apr 12, 2013 08:17 PM

    Hi All,

     

    So, this should be a relatively simple function or so I thought. Using a File Copy task in the CMS. All it does is copy a file from a UNC location to an end point. Task works fine when executed against a client. So, I want to add a policy into the mix. I create the policy and add the task, do the usual "Applied To" and "Schedule" part.

    The policy shows up on the client but the copy never happens. The client log shows that the agent is checking to see if the policy is due, but nothing happens.

    I have noted in the forums that others have had this issue, but there does not seem to be a resolution. I have further noted that the Copy Task is a function of the Deployment Solution Plug-in on the client side and the Deployment Site Server Components on the server side.. Both of these are present else the copy task would not work to begin with.

    It seems as if the CMS policy does not play nicely with the Deployment components.

    Any ideas anyone? This is really simple functionality that one would expect to just work...somehow though it doesn't work for me.



  • 2.  RE: SMP 7.1 SP2 MP1.1 - Policy assigned to copy task

    Posted Apr 13, 2013 06:28 AM

    got the exact same problem. Had to revert script task using copy command. I pretty much gave up on it. maybe it might be "fixed in the next version"  ;-)

     



  • 3.  RE: SMP 7.1 SP2 MP1.1 - Policy assigned to copy task

    Posted Apr 13, 2013 07:56 AM

    Hi Bug, yes I saw your post. I've tried using a vb script and have it assigned to a policy, but that did not work either. How did you get yours to work?



  • 4.  RE: SMP 7.1 SP2 MP1.1 - Policy assigned to copy task

    Posted Apr 13, 2013 10:23 AM

    Just created a basic command script task and used xcopy.

    xcopy "\\server\share\file.exe" c:\windows\system32 /r /y

    seemed to work ok in a policy


     



  • 5.  RE: SMP 7.1 SP2 MP1.1 - Policy assigned to copy task

    Posted Apr 13, 2013 09:05 PM

    mmm, I'll give it a bash...would be nice if Symantec could give a definitive answer on this issue.