Symantec Management Platform (Notification Server)

 View Only
Expand all | Collapse all

SMP:7.1Dual Boot Computers

  • 1.  SMP:7.1Dual Boot Computers

    Posted Feb 06, 2012 08:55 AM

    Currently we have about 400 dual boot computers. At this point I have the SMA installed on the OSX side, but not installed on the windows side for a few diffrent reasons. 1) Licensing: Since it sees the windows side as a completly new machine it requires an addition license. 2) Again since it sees the windows side a new machine it duplicates it in inventory. Is there anyway to combined these two machines so that they're only seen as one, but still be able to manage and deploy software to both?



  • 2.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 08, 2012 01:43 AM

    Unfortunately not.  These are distinct operating systems, requiring separate and distinct management.  As such, it's going to require two licenses.



  • 3.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 15, 2012 03:24 PM

    I can probably live with that fact that it will require two licenses. However I can't live with it duplicating inventory with asset managemnt. I don't want inventory for the OSX and Windows side being listed as two different machines. Is there a way to set it so certain clients will report no inventory at all? 



  • 4.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 15, 2012 05:45 PM

    You can create a custom filter that excludes all the Windows devices that are actually OS X devices.  Then, target your inventory policy with this filter and it will only go to the desired machines.  If you need help coming up with a SQL query to define this custom filter, let me know...



  • 5.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 17, 2012 09:03 AM

    It sounds like that would fit our needs. Do you have an example of what theSQL would look like? Thanks!



  • 6.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 24, 2012 06:16 PM

    I'll get things setup and put together some SQL for you.  If you don't hear back from me by middle of next week, feel free to ask for an update...:)



  • 7.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 27, 2012 01:22 PM

    See if this SQL returns what you're looking for.  For testing purposes, go ahead and change 'win.Guid' to 'win.*' to view all relevant information.
     

     

    --Find all Windows computers that have the same MAC address as a Mac OS X device
    SELECT win.Guid
    FROM (SELECT Guid, [MAC Address] 
                FROM vComputer
                WHERE LOWER([System Type]) IN ('win32', 'win64')) win
    JOIN (SELECT Guid, [MAC Address] 
              FROM vComputer
              WHERE LOWER([System Type]) = ('mac')) mac
       ON mac.[MAC Address] = win.[MAC Address]


  • 8.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 27, 2012 04:16 PM

    This returns the proper data for my dual boot units. I'd wonder if another possible route would be using hardware serial number aex ac identification. Still, I guess there isn't any need as this does appear to fit the bill nicely.



  • 9.  RE: SMP:7.1Dual Boot Computers

    Posted Feb 28, 2012 03:01 PM

    Does that get you everything you need?  At this point, you create a filter using that SQL and then modify the resource target for your inventory and exclude anyone in that filter.



  • 10.  RE: SMP:7.1Dual Boot Computers

    Posted Mar 01, 2012 02:24 PM

    It returns the proper restuls for me as well. I've created a filter. So if I go into policies and modify all the policies under inveentory? This will stop the duplication of my assent management inventory? Or will I have to go into asset management and somehow apply that filter to the view of all computers?



  • 11.  RE: SMP:7.1Dual Boot Computers

    Posted Mar 05, 2012 05:16 PM

    Modify the resource target for your Inventory policies to exclude machines found in this filter.  As an additional step, you'll have to wipe out any existing Inventory data from these machines.  Perhaps the only way to do this is to delete them from the console and then have them recreated when they check back in.



  • 12.  RE: SMP:7.1Dual Boot Computers

    Posted Mar 19, 2012 04:30 PM

    It looks like for some reason the filter is filtering out the OSX machine in some instances. For our Dual boot machines  we name the windows side the same as OSX and add a -W7. OSX would be 22211 and Windows side would be 22211-W7. Looking at the filter it's picking up some of the -W7 machines so its filtering out the OSX side and not the Windows side. But it only does this for some machines. 

     

    Update: 

    After further investigation it looks like its not the filter that's wrong. For some reason the console is displaying some of the OSX machines with the Windows computer name. Clicking on details reviewls that it's running OSX, but giving it the -W7 name. Its like it's getting confused since the client is installed on both side and they have the same mac address and serial number. Only happens with some of the machines though. 



  • 13.  RE: SMP:7.1Dual Boot Computers

    Posted Mar 19, 2012 05:32 PM

    Is this a duplicate GUID issue? That is to say, do the Mac and Windows sides have the same GUID?



  • 14.  RE: SMP:7.1Dual Boot Computers

    Posted Mar 20, 2012 02:54 PM

    No, oddly enough the OSX and Windows sides have different GUIDs.