Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

sms for domino license issue\

Created: 10 Apr 2013 | 2 comments

we have installed mail security for lotus domino on windows version and while i have uploaded the license the error is showing like as below

no valid product license exists.

i have attached the screen too.

 i have tried the solution for the issue from forum but it is not working.

version 8.1

Operating Systems:

Comments 2 CommentsJump to latest comment

TSE-JDavis's picture

When you registered your serial numbers, there should have been 2, one will be the content license and the other should have been the product activation license. If you need help, you may need to contact customer service.

BenDC's picture

If you have an older lincense from a previous install you should be able to install that to activate the product portion of SMSDom. Customer care can also assits with these kinds of licensing issues.