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SMS Sync Server

Updated: 21 May 2010 | 3 comments
kosmachev's picture
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Hi.
I have SMSSMTP installed on Windows Server 2003 box. A few days ago I moved jlu_downloads directory to another disk. Since that time I can't start  SMS Sync Server service. If I start it manually it starts and immediately  stops. There is no errors in System or Application logs except this message:

The description for Event ID ( 105 ) in Source ( Ensure Synchronization Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: .

And I've found these messages in ensure.log.2:

[ 2009/11/02 16:10:59:886 ] 000003BC Controller | Controller created
[ 2009/11/02 16:10:59:886 ] 000003BC Controller | Version number 3.7.1

[ 2009/11/02 16:10:59:886 ] 000003BC Controller | Success loading URM configuration file
[ 2009/11/02 16:10:59:886 ] 000003BC Controller | Verified License Key. Starting Ensure Server
[ 2009/11/02 16:10:59:886 ] 000003BC Controller | Changing state 0(starting) -> 0(starting)
[ 2009/11/02 16:10:59:886 ] 000003BC Controller | Created new command server
[ 2009/11/02 16:10:59:886 ] 000003BC Controller | No mapper process or service specified! Continuing.
[ 2009/11/02 16:10:59:886 ] 000003BC Mapper Connection | Connecting to UDS. Attempt=1
[ 2009/11/02 16:10:59:886 ] 000003BC Client Socket | getHostByName() [Server Name = localhost]
[ 2009/11/02 16:10:59:901 ] 000003BC Client Socket | setSockAddr()
[ 2009/11/02 16:10:59:901 ] 000003BC Mapper Connection | Connection successful
[ 2009/11/02 16:10:59:901 ] 000003BC Controller | Mapper started and connected
[ 2009/11/02 16:10:59:901 ] 000003BC Controller | Created new UDS command server (for handling UDS cmds)
[ 2009/11/02 16:10:59:901 ] 000003BC Controller | UDS Command server started successfully
[ 2009/11/02 16:10:59:901 ] 000003BC DataAccess | Trying to create instance of UDS Data Access
[ 2009/11/02 16:10:59:901 ] 000003BC DataAccess | Successfully created instance of UDS Data Access
[ 2009/11/02 16:10:59:901 ] 000003BC LDAPDataAccess | Trying to connect
[ 2009/11/02 16:10:59:932 ] 000003BC Config Access | The URM Config Node doesnt exist...Creating it now
[ 2009/11/02 16:10:59:932 ] 000003BC Mapper Connection | <!> Error from Mapper [Result = ERROR:psnconfigname=URM already present.]
[ 2009/11/02 16:10:59:932 ] 000003BC Controller | <!> Failed to start controller
[ 2009/11/02 16:10:59:932 ] 000003BC Controller | Error:[error code] -2987
[std message] Enquire - Adding Suffix failed

So I can't propagate LDAP data from the Control Center database to configured Scanners from web interface of my antispam server - status FAILED.
Any ideas?

Best regards

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kosmachev's picture
05
Nov
2009
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http://service1.symantec.com/

http://service1.symantec.com/support/ent-gate.nsf/... - I tried this

A new problem.
When I'm trying to start Scanner replication I get message "Cannot start the replication. Replication Settings have not been saved, please save the Replication Settings and try again." And when I'm trying to save Scanner Replication settings I get "Cannot create a secondary synchronization process."

What's a wonderful system and very useful product documentation!!! (((

panos83's picture
19
Nov
2009
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I have the same problem has

I have the same problem has anyone a solution?

kosmachev's picture
19
Nov
2009
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Hi I'm not sure that my

Hi
I'm not sure that my solution is your best way ) Because it's radical.
I decided to change my antispam from SMSSMTP to Brightmail Gateway 8300 (virtual machine). License is the same - there is no problem.
I use it for a two weeks and I like it. It's more stable, intellectual and powerful.
My recomendations.
Best regards