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SMSMSE 6.0.7.253 failed to generate report.

  • 1.  SMSMSE 6.0.7.253 failed to generate report.

    Posted Jan 22, 2009 04:21 AM

    Dear Sir/Madam,

     

    I newly install SMSMSE 6.0.7.253 on Exchange 2007 servers, and found that it can't generate report on two HTS servers. Following is the error message:

     

     

    and found the error message in event log:

     

    Event ID:    0
    Date:        1/22/2009
    Time:        4:38:10 PM
    User:        N/A
    Computer:    MAILCORPHTS01
    Description:

     Time : Thursday, January 22, 2009 4:38:10 PM
     Outer Exception Type: System.Data.OleDb.OleDbException
     Outer Exception Message: Unspecified error
     Outer Exception Source: Microsoft JET Database Engine
     ---Outer Exception Stack Trace---
       at System.Data.OleDb.OleDbConnectionInternal..ctor(OleDbConnectionString constr, OleDbConnection connection)
       at System.Data.OleDb.OleDbConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningObject)
       at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup)
       at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
       at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
       at System.Data.OleDb.OleDbConnection.Open()
       at Symantec.Cmaf.Reporting.DataAccess.ReportingDBAccess.SelectHomePageData(VirusStatistics& virusStatistics, Statistics& statistics, ChartData& chartData)

    Source : Symantec.Cmaf.Reporting.DataAccess.ReportingDBAccess::SelectHomePageData Thread:8
    SelectHomePageData at offset 2873 in file:line:column <filename unknown>:0:0


    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

     

     

     

    While no problem on mailbox server. Please kindly provide solution for this issue.

     

    Thanks,

    Regards,

    Kelvin