Video Screencast Help

SMSMSE 7 on Windows 2008R2 with Exchange 2010 Standard

Created: 20 Mar 2013 | 3 comments

Hi there..

Basicly i cant start the console.. ive tried everything, and the basic is done (Administrator on SMSMSE Admins and Viewers AD Group)

the Event Log is :

You either have insufficient permissions to access this application or your user credentials are not refreshed.
Try logging off and logging in again to reload the user credentials.
Source : Microsoft.ApplicationBlocks.UIProcess.ViewManager::InitializeChildren Thread:1
InitializeChildren at offset 315 in file:line:column <filename unknown>:0:0
This is the error all the time i try to start the console...
Anyone have any idea how to fix this?
Operating Systems:

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CBaker's picture

This is my exact error and problem too. Did you get this working?  If so what did you do?

Skipton's picture

I support the product and have a couple of thoughts. Have you looked at to see if you have a broken SID?

Another known and common issue is if there is a Windows Server 2012 Doman Controller in the environment. This information can be found at If you ran the SecurityCheck.exe from the first link and see the following, you have a 2012 Domain controller

Group XX 

group.Value: S-1-18-1 

Conversion valid: True 

iex.Message: Some or all identity references could not be translated. 

iex.UnmappedIdentities.Count: 1 

Unmapped identity SID: S-1-18-1 

Error encountered while performing test: Object reference not set to an instance of an object.

The workaround is outlined in TECH202495