SMSMSE installation problem
Created: 27 Jan 2013 | 9 comments
SMSMSE takes long copying remote installation files. Is it normal to for SMSMSE to take hours to copy those files during setup with version 7.0?
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How big is the file? What is your pipe like?
SEP Knowledge Base
Endpoint SWAT
There are around 150,000+ files which it installs with very slow speed. I am not sure if it download those files from Internet. Available bandwidth is around 6Mbps.
Is there any way to avoid this downloading of remote installation files during setup because it is taking too long for the setup to complete???
Hi,
What's the total size of file (GB /MB).?
How much take time to copy this file ?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
HI Ashish,
The setup does know show file size. As I mentioned it tries to copy around 150,000 files. Installation package for 64bit installation is 450MB. After going through installation steps sequence it shows that it is installing remote installation files and count is like 100 file of 153,000. It took around 1 hour to just copy 12,000 files.
It doesnt seem to be a usual setup copying that much files with such slow speed.
Did it actually install though?
SEP Knowledge Base
Endpoint SWAT
Brian, nope we had to kill the process because it would have taken 10 + hours to copy all thoe files with that pace.
Anyone....?? Can someone please tell me if they have experienced the same?
Hi,
Better, You can contact to symantec support for this issue.
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
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