Endpoint Protection

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  • 1.  SMSMSE - Reports do not show detail of scans

    Posted Aug 14, 2011 07:00 PM

    We are using Symantec Mail Security for MS Exchange.

    I have a summary report being generated daily, using the template, with all the boxes ticked.

    The report shows the total items scanned and the same figure as the items scanned by auto-protect.  Every other figure is zero.  However on the Home screen of the console, it shows the number of spam scans, the anit-spam vioations etc.

    Why do these numbers not appear on the rpeort?

    - Neil



  • 2.  RE: SMSMSE - Reports do not show detail of scans
    Best Answer

    Posted Aug 15, 2011 04:46 AM

    Hi Neil

    (This forum is mainly for SAV and SEP.  The best forum for SMSMSE questions: https://www-secure.symantec.com/connect/security/forums/mail-security-exchangedomino)

    What version of SMSMSE are you using-?  And is it installed only on one Exchange server, or are you trying to view a report that contains data from a whole group of servers that are defended y SMSMSE?

    It may be helpful to attach a sample report or screenshot to illustrate the issue.

    Thanks and best regards,

    Mick



  • 3.  RE: SMSMSE - Reports do not show detail of scans

    Posted Aug 16, 2011 04:24 AM

    Thanks.

    I have posted the question on the correct forum with some screen shots.  It is only one server involved.