I have been battling with this for days, all clients are quarantined despite the fact they are compliant. I get the log "The Symantec client is not currently connected. We will automatically retry the connection and update the status if successful". The forums have suggested the issue has got to do with the static route (033). This is already in place and the SEPM Server and DHCP are added to the list of IP addresses that are reachable when a system is in quarantine. In learning mode, I get a failure "The profile is not the latest" on the same clients. Your help will be greatly appreciated.