Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

SnacNp "Network provider order" - best order ?

Created: 16 Aug 2010 • Updated: 02 Nov 2010 | 3 comments
This issue has been solved. See solution.

Hi, this relates to Symantec Network Access Control on XP clients.

If we look to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\HwOrder
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order

we find the following data

SnacNp,hgfs,RDPNP,LanmanWorkstation,WebClient,PnSson,PssoCM32

(hgfs is coming from old VMWare workstation. We will clean on all clients.  PssoCM32 is PointSec drive encryption)

Surely RDPNP or LanmanWorkstation should be in first place.

We are experiencing slow startups.

I cannot find authoritative advice on this.

Thanks

Comments 3 CommentsJump to latest comment

mon_raralio's picture

Problem must be somewhere else. I'm not sure how the load order of those listed could affect the performance of the PC. Have you contacted Support yet?

“Your most unhappy customers are your greatest source of learning.”

DK_supporter's picture

Hi, yes.

Had a ticket with support for some time. Seems like it even went to someone who knows what he is doing.

Conclusion

SnacNp should be in last position.

Naturally, Symantec being Symantec the installer places SnacNp in the first position.

Had tickets with each vendor. The order does affect performance. The most heavily used provider should be in front etc.

Thanks

SOLUTION
mon_raralio's picture

Glad to know it got resolved. And we at the forums learned something new. :D

Thanks for sharing.

I forgot to take into account what a process does when being loaded into memory. And security products inspect running processes and files which could add up to the load times.

“Your most unhappy customers are your greatest source of learning.”