Snap Driver issue on Netbackup 7.5 Upgrade for 7.0
Created: 14 Mar 2013 • Updated: 04 Apr 2013 | 1 comment
This issue has been solved. See solution.
Just wondering if I can get some help on an issue while trying to upgrade a Netbackup 7.0.1 Media Server to 7.5.
When I run the install for 7.5 I get the message below:
=== Removing pre-existing package ====
WARNING: The NetBackup snap driver is busy. Wait for all active
WARNING: snapshots to complete and then re-try the pkgrm.
pkgrm: ERROR: preremove script did not complete successfully
Removal of <SYMCnetbp> failed.
I've disabled and deleted the snapshot policy I had running on my old 7.0 environment but this doesn't seem to help.
I know this is probably some little thing I'm not aware of but....
How can I locate the active snapshot process that's causing this?