Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

snapshot error %1

Created: 14 Nov 2012 • Updated: 13 Dec 2012 | 6 comments
panosz's picture
This issue has been solved. See solution.

Hello,

Backup failed in system recovery 2011 desktop protection

snapshot error %1

-Snapshot error %1.
--Error EBAB03F1
(UMI:V-281-1975-5)

any idea ?

Thanks

Comments 6 CommentsJump to latest comment

Chris Riley's picture

More details needed please.

What type of backup are you doing when you see this error?

Are any errors seen in the event logs around the time of this failure?

panosz's picture

What type of backup are you doing when you see this error? --> folder backup

Are any errors seen in the event logs around the time of this failure? --> no

Chris Riley's picture

What operating system (including service pack)?

How many machines affected?

What service pack level of SSR (check in Help/About for version details)?

Run vssadmin list writers to see if any writers show errors.

panosz's picture

What operating system (including service pack)?

the client is windows 7 pro and the os of destination is windows 2008 r2 ent with sp1

What service pack level of SSR (check in Help/About for version details)?

symantec systme recovery 2011 desktop edtion

10.0.0.39952

Run vssadmin list writers --> no errors

Affected machines  --> just 1

Chris Riley's picture

10.0.0 is old - there have been 3 service packs since then. Please update to SP3 via LiveUpdate (reboot is required).

If this does not help, I would suggest opening a support case.

panosz's picture

Hi,

The problem is solved by uninstalling MS SQL VSS Writer.

Thanks everyone for the help

Regards,

Panagiotis

SOLUTION