Video Screencast Help

snapshot error

Created: 15 Jan 2013 | 2 comments

Hi all

I beleive i am getting good backups but everyday i get the following in one of my logs to do with my SQl server instancec

Backup- SJM-SVR-MIS.stjames.internalV-79-57344-33928 - Snapshot Technology: Initialization failure on: "SJM-SVR-MIS.stjames.internal\SIMS2008". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008488): Access is denied.

Check the Windows Event Viewer for details.

I have tested all credentials, and all are successful

It also appears that the DB's are being backed up

anybody wioth advise, please let me know, thank you in advance



Ps my version of backup exec is version 2012 and i have just installed the latest hot fix so version 14.0 revision 1798

i have also attached a log file

Discussion Filed Under:

Comments 2 CommentsJump to latest comment

Backup_Exec's picture


First of all it will be good to disable the AOFO option during the SQL backup.


Also check if you can connect to this SQL instance using SQL studio and then go to to security to ensure the account used here to backup has all permission ,so the account must be there in security and if not add it and then once added go to properties and then click on server roles and check all options there and click on apply and then check once again



Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.